Meraki Pack’s Privacy Policy describes who we are, what personal data we collect (including via comments, media uploads, contact forms, cookies, analytics, and Meta marketing tools), why and how long we retain it, with whom we share it, cross-border transfers, and your data rights under the Digital Personal Data Protection Act, 2023. We also explain our security measures, breach procedures, profiling activities, and regulatory disclosures. The Terms & Conditions govern your use of our website, intellectual property, and limitations of liability. The Cookie Policy details all cookies in use and how you can manage them. Finally, a brief disclaimer clarifies that on-screen colors may not exactly match actual product colors.
Effective Date: April 27, 2025
1. Who We Are
Website: https://merakipack.com
Company: Meraki
Registered Address: A-44/45 Agarsen Nagar, Ajmer Road, Madanganj-Kishangarh, Rajasthan, IN – 305801
Contact Email: info@merakipack.com
Meraki is a company incorporated under Indian law, headquartered in Kishangarh, Rajasthan. For any privacy-related inquiries, please contact us at the above address.
2. What Personal Data We Collect and Why We Collect It
2.1 Account & Transactional Data
We collect your name, email address, phone number, shipping and billing addresses, payment details, and order history to process purchases and provide customer support.
2.2 Technical & Usage Data
We gather IP addresses, browser types, device information, pages visited, and referral URLs to maintain site security, optimize performance, and improve user experience.
2.3 Comments
If you leave comments, we collect your name, email, website URL, IP address, and browser user agent to reduce spam and facilitate communication.
2.4 Media Uploads
Any media you upload (e.g., profile pictures, product reviews) may include file names, sizes, and URLs. All uploads are publicly accessible by default.
2.5 Contact Forms
When you submit our contact form, we collect your name, email, phone number, and message to respond to inquiries. Submissions are retained for six months for service quality purposes.
2.6 Cookies
We use essential cookies for site functionality and session management, analytics cookies (e.g., Google Analytics) for traffic analysis, and marketing cookies (e.g., Meta Pixel) for ad targeting.
2.7 Analytics & Marketing Tools
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Google Analytics: We use Google Analytics to understand website traffic and user behavior. You can opt out via browser add-ons or cookie settings.
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Meta Marketing Tools: We use Meta Pixel and other Meta advertising services to measure ad performance and deliver personalized ads.
3. Who We Share Your Data With
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Google LLC: for analytics and ad services.
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Meta Platforms, Inc.: for marketing and remarketing.
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Payment Processors (e.g., Razorpay): to authorize and settle payments.
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Shipping Partners: to fulfill orders.
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Service Providers (e.g., hosting, email): under strict confidentiality agreements.
4. How Long We Retain Your Data
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Contact form entries: 6 months
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Analytics records: up to 14 months (as per Google Analytics settings)
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Purchase & payment data: 7 years (per Indian tax regulations)
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User account data: until account deletion or inactivity for 3 years
5. Your Data Rights
Under the Digital Personal Data Protection Act, 2023, you have the right to access, correct, erase, port, and object to the processing of your personal data. You may withdraw consent at any time by contacting us.
6. Where Your Data Is Sent
Data may be transferred to servers in India, the United States, and other jurisdictions where our service providers are located. We ensure adequate safeguards via Standard Contractual Clauses and binding agreements to meet Indian and international data protection standards.
7. Contact Information
For privacy concerns or to exercise your rights, contact:
Data Protection Officer: Admin
Email: info@merakipack.com
Address: A-44/45 Agarsen Nagar, Ajmer Road, Madanganj-Kishangarh, Rajasthan, IN – 305801
8. Additional Information
8.1 How We Protect Your Data
We implement SSL/TLS encryption, secure access controls, regular security audits, and staff data protection training.
8.2 Data Breach Procedures
We maintain an incident response plan, notify affected individuals and authorities within 72 hours of any personal data breach, and remediate vulnerabilities promptly.
8.3 Third-Party Data Sources
We may receive data from shipping carriers or payment gateways to verify shipment status or process refunds.
8.4 Automated Decision-Making & Profiling
We use Meta Pixel to create advertising audiences based on browsing behavior; no automated decisions affecting legal rights are made solely on this profiling.
8.5 Industry Regulatory Disclosures
We comply with the Digital Personal Data Protection Act, 2023, Indian IT Act, 2000, and any other applicable laws for our industry.
What Are Cookies?
Cookies are small text files stored on your device to recognize you and remember your preferences.
Cookies We Use
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Essential: wordpress_[hash], wp-settings-[user]
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Analytics: _ga (2 years), _gid (24 hours), _gat (1 minute)
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Marketing: _fbp (90 days)
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Third-Party: Social media, payment gateway cookies.
Managing Cookies
You can set your browser to refuse all or some cookies or alert you when cookies are being set. However, some features may not function properly.
Color Reproduction Disclaimer
We do our best to ensure our product images are true to color. However, due to variations in monitor displays, lighting, and photography, we cannot guarantee that the colors you see on screen perfectly match the actual product. Screen images are intended as a guide only.
Terms & Conditions
1. Acceptance of Terms
By accessing https://merakipack.com, you agree to be bound by these Terms & Conditions and our Privacy Policy.
2. Intellectual Property
All content, trademarks, logos, and designs are the property of Meraki. You may not reproduce or distribute without permission.
3. User Obligations
You agree not to misuse the site, engage in unlawful activity, or infringe any third-party rights.
4. Limitation of Liability
Meraki is not liable for indirect, incidental, or consequential damages arising from your use of the site.
5. Governing Law
These terms are governed by the laws of India, and disputes shall be subject to the courts of Ajmer, Rajasthan.
